Privacy Policy

Last Updated: May 6, 2025

INTRODUCTION

Welcome to Bat City Comedy Club ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase tickets, or interact with our services.

INFORMATION WE COLLECT

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide when purchasing tickets or signing up for our newsletter.
• Transaction Information: Records of tickets purchased, show dates, and seat selections.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.

PAYMENT INFORMATION

We do not store payment information on our servers. When you purchase tickets through our website, your payment information (such as credit card numbers, expiration dates, and security codes) is processed directly by our third-party payment processor. This processor maintains industry-standard security measures to protect your financial information. We receive only confirmation of your transaction, not your actual payment details.

HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Process your ticket orders and send confirmation emails
• Notify you about upcoming shows and special events (if you've opted in)
• Improve our website and services
• Respond to your inquiries and provide customer support
• Analyze usage patterns to enhance user experience

INFORMATION SHARING

We may share your information with:

• Service Providers: Third parties that help us operate our website and provide services, such as ticket processing and email delivery.
• Legal Requirements: When required by law, court order, or governmental regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell or rent your personal information to third parties for marketing purposes.

DATA SECURITY

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

YOUR CHOICES

You may:

• Opt out of receiving promotional communications
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)

CHILDREN'S PRIVACY

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any material changes by posting the updated policy on our website.

CONTACT US

If you have questions about this Privacy Policy, please contact us at: